SIP Trunk Inbound Call Issues

Dear Customer,

10/03/21 09:15:00

Large Network outage. – We are getting a large spike in contact due to inbound calls failing and some inbound calls looping. We are in the process of investigating the cause of this issue.

 

Next Update Due 10/03/21 10:30

 

Kind Regards

The Network Team

 

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Dear Customer,

10/03/21 10:30:00

Large Network outage. – We are still in the process of investigating the cause of this issue and hope to have an update shotrly

 

Next Update Due 10/03/21 13:30

 

Kind Regards

The Network Team


 

Dear Customer,

10/03/21 12:38:00

 

Large Network outage –

This issue is now resolved, we are currently checking further and will put together an RFO in the next few days.

 

Kind Regards

The Network Team