22/10/2018 13:41:00
Major Service Outage – Major Service Outage involving suspected fibre break outside of Global Switch and Telehouse data centre in London.
Engineers have been dispatched and we hope to have the issues experienced resolved as soon as possible.
Please accept our sincere apologies for any inconvenience caused.
Next Update Due 15:45
Kind Regards
The Network Services Team
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22/10/2018 15:45
Major Service Outage – Major Service Outage involving suspected fibre break outside of Global Switch and Telehouse data centre in London.
Engineers are currently on site and are investigating the fault.
We should have an update from them shortly with an estimated Fix time.
Kind Regards
The Network Services Team
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23/10/2018 09:25
Major Service Outage – Major Service Outage involving suspected fibre break outside of Global Switch and Telehouse data centre in London.
We can see from our monitoring system that all the broadband’s are now up and running.
We will continue to monitor but should you have any further problems please contact the support team on 08452418399
Kind Regards
The Network Services Team