15/02/2019 09:02
Dear Customer,
We are currently having a high influx in contact all reporting of slow, intermittent service on the Fibre Network.
This is currently under investigation with BT and as soon as we have an update we will update yourself.
For Further updates please go to https://voice2voice.co.uk/service-status/ where all updates will be placed
Kind Regards
The Network Services Team
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15/02/2019 09:53:00
Dear Customer,
Please see below latest BT update.
Planned Works Service Affecting – Since 03:00 this morning our customers will experience problems connecting to the internet.
This morning planned works have been performed across our supplier networks.
Our network team is currently liaising with BT.
Please be reassured that this incident is being investigated as the highest priority and normal service will be established as soon as possible.
Next update 15/02/2019 13:00:00
Kind Regards
The Network Services Team
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15/02/2019
Work has continued to be carried out through the morning. Normal service has now resumed. We will continue to monitor.
Kind Regards
The Network Services Team