Article
Education Sector Embraces VoIP
DON’T LOOK NOW, but Voice over Internet Protocol, or VoIP, is everywhere. The technology lets users make and receive phone calls over the Internet, transporting voice traffic alongside data traffic such as instant messages (IMs) and e-mail. While the number of consumer customers using VoIP increases every week, the technology is finding its way into education as well. In the last few years, VoIP has helped many schools save large amounts of money on call charges and administrative costs, as well as improve communications across the board.
With BT launching their 21st CN ( Century Networks) in 2009, it will bring a range of benefits to businesses and consumers over years to come. New Voice, Data, broadband and multimedia services will be delivered quicker and cheaper than before, including faster broadband. 21CN will also give customers more control over the way they use their services.
Voice 2 Voice Ltd offer the Splicecom Maximiser as a bespoke communication Tool with enhanced application software to deliver VoIP to schools, Colleges and Universities in the UK. The platform is already 21CN compliant and is capable of delivering SIP Trunks and extensions.
Staying in Touch
It’s no secret that when parents get involved in their children’s education, the kids do better in school. Such involvement depends largely on direct communication between parents and teachers about students’ progress and attendance. This communication, however, can be difficult to achieve. For years, teachers shared phones in school offices to make outbound calls, and relied upon handwritten messages from office staff for the incoming calls they missed. Unfortunately, this strategy overworked staff members, forced teachers to leave their classrooms to make calls, and created delays in connecting with parents. Simply put, it didn’t work.
Voice 2 Voice Ltd can integrate attendance registers and school announcements by text messaging in order to keep Parents informed of their child’s attendance and of any school closures due to weather or any other school announcements for example.
Mobility of teachers are key stumbling blocks which we have addressed in the form of Voice Mail to E-Mail integration as well as assigning “Hot Desk” areas to the staff room for teachers. Mobile twining allows teachers to be reachable in the classroom, on the playing fields or even on school trips.
24/7 Security
Built-In Door, window, and motion detector monitoring linked to CCTV. One-touch facility wide evacuation tones and emergency paging. Facility-wide automatic security alarm announcement. Door intercom and access control. All these security options are accessible from any administrative telephone or classroom phone (using a pass code).
Campus Environments
Maximiser's distributed architecture allows you to overlay its components on your existing LAN infrastructure, where it will continue to deliver service, totally independent of any network changes and equipment upgrades you will make as your needs evolve. PBX replacement, separate LANs for voice & data or a fully converged network - maximiser fits all needs. This enables you to enjoy significant cost savings by using your distributed cabling system for phone calls - even if your LAN switches don't support Quality of Service (QoS).
Why Voice 2 Voice and the Splicecom Maximiser
Maximiser is different because it was designed in the 21st Century to fully accommodate existing AND future trends in cost saving technology and the increasingly discerning needs of companies in today's customer facing culture. Maximiser is NOT an older system with bolt on's or upgrades or converters. It is a Pure IP design, which harnesses the leading edge of capability in the worlds of Software Applications, Processing Power, Ease of Use and crucially, Installed Bandwidth. As a result Maximiser is equally at home as a simple Analogue PABX, as it is in an 100 % IP Telephony configuration, where, through use of its full colour, touch screen based phones and desktop applications, it is fully converged with the Internet, your Intranet and web-based IT applications.